Shipping & Returns
Any claim for defective wines must be made within 7 days of delivery date. Portsea Estate is not responsible for wines after this 7 day period as we have no control of the storage conditions when it reaches its destination.
Portsea Estate endeavours to deliver all orders within 7 days. In the case of orders to Western Australia, the Northern Territory or remote destinations, delivery times may be longer. Shipping costs vary from state to state, please review the shipping costs for your state via the drop menu in our shopping cart.
If at any time you are not satisfied with the quality of the wine you have purchased you may call the Portsea Estate office on +612 9328 5225 or email us on firstname.lastname@example.org and we will assess your request for a credit, refund or exchange of product of the purchase price.